All of our jewelry is manufactured using the highest quality materials and inspected by our staff of GIA trained professionals so that we can ensure that each piece is free from manufacturing defects at the time of purchase.
Free Lifetime Cleanings & Care
Our unrivaled customer service extends far after the initial sale. We’re happy to care for your jewelry for years to come, maintaining the beauty and integrity of your most prized possessions. All jewelry purchased from our store can be brought in for complimentary cleaning, polishing, sizing or inspection at any time.
Exclusive Lifetime Warranty
We are proud to stand behind our work, and all fine jewelry purchased from our store is covered by our exclusive lifetime warranty. We provide free cleaning, polishing, rhodium plating, sizing, and even replacement of lost diamonds on all pieces purchased in their entirety from our store, provided loss wasn’t due to damage.
Lifetime Diamond Upgrade
We are so confident in our quality and pricing that at any time you can trade in your engagement diamond, solitaire diamond pendant or diamond studs for 100% of the original sale price towards the purchase of a new diamond. Unlike most jewelers, our policy has no time limit or necessary price increase. Just bring any documentation provided at time of sale, along with your diamond in its original condition.
Best Price Guarantee
We believe that our prices can’t be beat. However, if you find a certified diamond of comparable quality and characteristics that is lower in price, we will match the price, terms and conditions apply.
We offer special pricing for military, police, and first responders in appreciation of the daily sacrifices they make. The Skatell’s family is proud to have a long history of military and law enforcement service.
5-Star Customer Rating
We pride ourselves on providing every customer with an outstanding shopping experience. We’ve been solidifying our 5 star reputation for decades in the Charlotte area, and we encourage you to read our online reviews and see what the community has to say about us.